Mr. Michael F. Welsh

Professional Experience

I am a lawyer with 40 years of litigation experience, having been lead counsel on over a thousand hearings, trials and appeals in all levels of court in this province and in the Supreme Court of Canada, including some 50 formally reported decisions and well over 100 posted on CanLii. Through my professional experience and as a member of professional, wine industry and community organizations I am well-versed in in problem and dispute resolution and in understanding and working with people in difficult situations toward a positive outcome. An effective communicator, I have the ability to assess problems expeditiously and to relate to people from all walks of life. As one who sees life as an opportunity to learn, I never let my mind get stale, but rather seek to educate myself in a wide range of areas. I have taken that learning and passed it on writing, including articles in the Advocate, Bartalk and Canadian Arbitration and Mediation Journal magazines, as author of the Advocate Wine Column and serving as a faculty member in many continuing legal educational conferences and seminars. I have also authored a number of decisions for the BCCRT and Law Society.

Dispute Resolution Experience and Training

  • Family Law Arbitration LAW SOCIETY OF BC (July, 2013)
  • Family Law Mediation LAW SOCIETY OF BC (August, 2013)
  • Arbitration Part II – Conduct of Arbitration Proceedings, ADR Institute
    of BC (October 2012) – 95% grade
  • Arbitration Part III – Arbitration Workshop, ADR Institute of BC
    (November 2011) – 98% grade
  • Advanced Civil Mediation, CLEBC (February 1997)
  • Family Law Mediation, CLEBC (July 1997)
  • Numerous other workshops, seminars, conferences, symposiums as presenter
    and participant.
Professional and Other Activities

  • 2017 – Appointed Queen’s Counsel, province of British Columbia
  • 2016-2017 – President, Canadian Bar Association, BC Branch
  • 2015-2016 – President, ADR Institute of British Columbia
  • 2018-present – Bencher, Law Society of British Columbia
  • 2015 – Chartered Mediator (C.Med.) ADR Institute of Canada
  • 2013 – Certified family Mediator (C.Fam Arb.) ADR Institute of British Columbia
  • 2020 – Chartered Arbitrator (C.Arb.) ADR Institute of Canada
  • 2011 – Fellow (FCIArb.) International Institute of Arbitrators – London, UK
    Certified family mediator and family law arbitrator: Law Society of BC
Academic Qualifications

B.A. (cum laude in philosophy): Cornell University, 1975
LL.B. University of British Columbia, 1980

Ms. Barbara Cornish

Professional Experience

Ms. Cornish is a partner at Singleton Urquhart, specializing in commercial, property and workplace disputes.

In addition to a litigation practice, Ms. Cornish is actively involved in both mediation and arbitration on behalf of her own clients and as a mediator/arbitrator retained by others.

Ms. Cornish has a broad range of experience in most types of commercial disputes including:

  • Insurers and claimants in bodily injury, errors and omissions and property claims.
  • Insurers, property owners, lessees, design professionals and others involved in construction, property and commercial leasing disputes;
  • Employers, contractors, and employees involved in employment, WCB, OHS, privacy and discrimination disputes;

In addition to the above, Ms. Cornish is also the supervising lawyer of the BC Human Rights Clinic, an adjunct professor at UBC, and a Justice of the Peace Adjudicator for the Provincial Court of BC.

Dispute Resolution Experience and Training

Practicing Arbitrator/Mediator since 2002, mediates between 200-250 cases per year and arbitrates 10-15 cases per year.

Mediation

  • Chartered Mediator, Alternate Dispute Resolution Institute of Canada.
  • Registrant, BC Mediator Roster Society.
  • Certified Mediator, International Mediation Institute.

Arbitration

  • Chartered Arbitrator, Alternate Dispute Resolution Institute of Canada.
  • Member, British Columbia Arbitration and Mediation Institute.
  • Arbitrator/Mediator, Sports Dispute Resolution Centre of Canada.
  • Appointee, Panel of Arbitrators, American Dispute Resolution Center
Academic Qualifications

BC Court of Appeal – Law Clerk to the Honourable Carrothers & Hinkson J.J.A.: 1988-1989
University of Victoria,LL.B., 1988
University of Alberta, B.A.(Psychology/Linguistics), 1985
University of Leeds, Speech Pathology Licentiateship, 1978

Martin R. Taylor

Professional Experience

Martin Taylor practiced in Vancouver for 15 years as counsel in commercial and other litigation before serving for 17 years in province’s superior courts. Since leaving the bench, he has been engaged in commercial dispute mediation and resolution, providing advice to members of the legal profession and carrying out a number of government assignments.

Dispute Resolution Experience and Training

  • Has acted in disputes as sole arbitrator, chair or member of domestic or international arbitration panels, special referee and statutory commissioner
  • Mediated a wide variety of disputes
  • Ethics Commissioner, 2010 Vancouver Olympic Games
  • Member of BCICAC, JAA and ICC panels
  • Canadian Public Accounting Officer
Professional and Other Activities

  • Written and spoken on a variety of legal topics
  • Founding Director, BC Law Institute
  • Founding President, Law Courts Education Society
  • Queen’s Counsel, 1996
  • BC Law Society’s Begbie Award for Exceptional Service, 1998
  • UBC Law Alumni Association Achievement Award, 2009
Academic Qualifications

University of British Columbia, LL.B, 196

Marvin R.V. Storrow

Professional Experience

Mr. Storrow is a senior litigation partner involved in arbitration, mediation, civil and criminal law. His expertise includes general commercial litigation, personal injury, native claims, general commercial litigation, criminal law, environmental law, “White Collar Crime”, anti-dumping and international trade cases

His practice has involved numerous appearances at all levels of the provincial and federal court systems, including numerous appearances before the Supreme Court of Canada. Mr. Storrow was counsel on the leading First Nations cases of Guerin v. Her Majesty the Queen, R. v. Sparrow, Roberts v. The Queen, and R. v. Gladstone at all court levels along with a number of aboriginal rights and other leading Canadian cases including ApsassinDelgamuukwandErmineskin v. Her Majesty the Queen. Three of his cases have been ranked by Canadian legal scholars as among the top 15 most important cases in Canadian legal history.

Mr. Storrow has conducted several trials at all Court levels in the Northwest Territories and in every province of Canada except Prince Edward Island.

Mr. Storrow’s cases appear approximately 500 times in various Canadian legal reports.

Mr. Storrow is recognized annually in The Canadian Legal Lexpert Directory as one of the leading lawyers in Canada.

Dispute Resolution Experience and Training

Mr. Storrow has been involved with a wide variety of litigious matters and alternative dispute resolution matters over the past 47 years.

  • Arbitrator since approximately 1985
  • Chartered Arbitrator – ADR Institute of Canada
  • Member of the arbitrator panels of the British Columbia International Commercial Arbitration Centre, the British Columbia Arbitration and Mediation Institute and the Alternative Dispute Resolution Institute of Canada
Professional and Other Activities

  • Recipient of the Chief Justice James Valentine Milvain, Visiting Chair in Advocacy (University of Calgary) in 1987. This Award is awarded to a leading Canadian barrister.
  • The Georges A. Goyer, Q.C. Award for exceptional contributions to the legal profession.
  • Mr. Storrow was awarded the University of British Columbia Alumni Association’s Lifetime Achievement Award. This Award is given to recognize an extraordinary individual who through a lifetime of outstanding service and contribution to the community has demonstrated the true spirit of the Association’s mission.
  • Mr. Storrow has received an LL.D. (honoris causa) Doctorate Degree from the Justice Institute of British Columbia.

Mr. Storrow has written and lectured on a number of “White Collar Crime”, “Aboriginal Rights”, “Medicare in Canada” “Child Pornography” and several other matters and acted as defence counsel in one of Canada’s first money laundering cases.

Mr. Storrow has been a frequent lecturer and conference co-ordinator for both the Continuing Legal Education Society of B.C. and the University of British Columbia Law School. He has delivered lectures and chaired panels both inside and outside of Canada as well as at the University of Victoria, School of Public Administration; Canadian Institute for the Administration of Justice; The International Centre for Criminal Law Reform & Criminal Justice Policy, Canada; Trial Lawyers Association of British Columbia and Pacific Business & Law Institute, the University of Calgary Law School and Pacific Business & Law.

Academic Qualifications

University of British Columbia, LL.B., 1962
Admitted to the British Columbia, Alberta and Northwest Territories Bars

Mr. Robert M. Smith

Professional Experience

Robert M. Smith, Esq., has more than 20 years of commercial litigation and trial experience. He was responsible for overseas litigation worldwide at Bank of America. Subsequently, he had his own commercial litigation firm representing three dozen financial institutions. Prior to law school, Mr. Smith was a correspondent in the Washington Bureau of the New York Times.

Mr. Smith is a Barrister (Inner Temple, Lincoln’s Inn) in the UK. He is admitted to the Bars of California, New York, and the District of Columbia. He is fluent in French and German, and speaks intermediate Spanish.

Mr. Smith has commercial law experience that includes such matters as: high-tech lending, sexual harassment, computer license disputes, project finance, international letters of credit, construction disputes, insurance coverage, and personal injury.

Dispute Resolution Experience and Training

Robert M. Smith has been an arbitrator and mediator for more than 20 years. He has mediated hundreds of complex matters in a wide range of subject areas and in many jurisdictions. He was Director of Mediation at CEDR (Centre for Effective Dispute Resolution) in London, as well as a Registered Mediator and Chartered Arbitrator in the UK. He has lectured on ADR widely—at the Law Faculty of Oxford University, the United Nations in Turin, Nairobi, Warsaw, Dublin, Singapore, and Amsterdam. He is the author of ADR for Financial Institutions (West Group, 2d ed. 1998, 1200 pp.).

Mr. Smith has completed more than 400 hours of mediation/arbitration training and teaching, including:

  • Practicum for Experienced Mediators, CDR Associates, Boulder, Colorado, 09/1994, 32 hours
  • Mediation Seminar, Stanford Law School, Palo Alto, California, 06/1994, 20 hours
  • Mediation Training, American Academy of Attorney-Mediators, Oakland, California, 01/1993, 15 hours
  • Mediation Training, American Arbitration Association, San Francisco, California, 01/1993, 15 hours
  • Mediation & ADR Training, National Institute for Trial Advocacy, Denver, Colorado, 09/1992, 24 hours

Mr. Smith’s mediation style depends on the wishes of the parties and counsel, and his sense of what is appropriate and likely to be effective.

Mr. Smith has more than 250 references from law firms and corporate and government law departments on five continents. For more representative matters, expanded biography, references and testimonials, please see www.robertmsmith.com

Professional and Other Activities

Mr. Smith serves, or has served, as a mediator or arbitrator on the following panels:

  • UN’s World Intellectual Property Organization in Geneva, Switzerland
  • the World Bank
  • London Court of International Arbitration
  • Arbitration Subcommittee to the U.S. Council for International Business
  • Centre de Médiation et d’Arbitrage de Paris (CMAP) – Médiateur Agréé
  • Center for Public Resources, Panel of Distinguished Neutrals

Mr. Smith has been elected a Fellow of:

  • the American College of Civil Trial Mediators
  • the Hong Kong Institute of Arbitrators
  • the International Academy of Mediators
Academic Qualifications

JD, Yale Law School (Board of Editors, Yale Law Journal)
MS in Journalism with High Honors, Columbia University
MA in International Affairs, Columbia University
Diploma Sobresaliente, Centro de Estudios de Español (Barcelona)
Fulbright Scholar, University of Tübingen (Germany)
AB with Honors, Harvard College

Kent G. Woodruff

 

Professional Experience

  • 1972-1991- General practice in Kamloops
  • 1991-1997-Litigation Counsel, insurance, land compensation, commercial leases, contractual, construction (court & arbitration) and appeared before Federal and Provincial administrative tribunals
  • For the last 21 years restricted his practice to alternate dispute resolution.
Dispute Resolution Experience and TrainingMediation experience:

  • Mediated over 300 commercial disputes – personal injury, estates, insurance, partnership, construction, strata, environmental damage, property, farm & ranch, forestry, intergovernmental, ALR Community Issues, workplace , Work safe Discrimination

Arbitration experience:

  • 1996 – 2008 adjudicated Residential Tenancy Disputes
  • Conducted domestic commercial arbitrations involving strata, employment, sale of businesses, commercial leases (renewals and other disputes), farms, forestry disputes, insurance (including Referee and UMP coverage), joint ventures, partnerships, professional negligence, construction and corporate disputes.
  • The appointed Appeal Arbitrator under the Canada – British Columbia Crop Insurance Program

Alternate Dispute Resolution Training:

  • Provided alternate resolution training to companies, organizations and the government of BC.
  • Developed and taught the Thompson Rivers University course entitled Conflict Resolution in the Environment

Chartered Mediator, 2001
Chartered Arbitrator, 1994
McGowan Award of Excellence –ADR Institute of Canada, 2000

Professional and Other Activities

  • A Past President of the ADR Institute of Canada and of the British Columbia Arbitration and Mediation Institute
  • A British Columbia International Commercial Centre Trustee

Member:

  • British Columbia Arbitration & Mediation Institute
  • Kamloops Fly Fishers Association
  • British Columbia Wildlife Association
  • Kamloops and District Fish & Game Association
  • Wild Sheep Society of BC
  • Kamloops Bar Association
Academic QualificationsUniversity of Ottawa, B. Comm., 1963
University of Western Ontario, B.L., 1972
Called to the British Columbia Bar in 1973

Lawrence S. Schaner

Professional Experience

Lawrence S. Schaner is a partner in Jenner & Block’s Chicago office, co-chair of the firm’s International Arbitration practice and a member of its Litigation Department. He represents parties in complex commercial disputes in courts and before arbitral tribunals. He serves as an arbitrator in international and domestic cases, and is an adjunct professor of law at Northwestern University School of Law, where he teaches international arbitration.

In his more than 28 years of practice, Mr. Schaner has amassed broad experience with complex, challenging, high-stakes business disputes spanning many sectors and industries. His experience includes matters relating to contract, commercial, tort, intellectual property, antitrust, securities, bankruptcy, tax, employment and insurance disputes. He has dealt with matters in fields ranging from aerospace and defense, government contracts, and hospitality to telecommunications, construction, manufacturing, technology, and energy. Mr. Schaner is often called upon to provide cross-border legal assistance, such as the enforcement of arbitration awards and obtaining discovery for use in foreign legal proceedings. He also counsels clients regarding the selection of dispute resolution mechanisms, including the drafting of arbitration agreements.

Mr. Schaner has acted on numerous occasions as chair, sole arbitrator and co- arbitrator in international and domestic arbitration cases. He is a member of various panels of arbitrators, including the AAA, CIDRA, CPR, ICDR, HKIAC, KLRCA, PIAC and SIAC. He serves as an arbitrator in cases administered by the ICC, which does not maintain a panel of arbitrators.

Dispute Resolution Experience and Training

Service as counsel and arbitrator in many international and domestic arbitration cases. Recent matters have been under the rules of the AAA, CPR, ICC, ICDR and LCIA. Training includes: Chartered Institute of Arbitrators Fellowship Program, 2003, ICDR International Symposium in Advanced Case Management, 2008; AAA Arbitration Fundamentals and Best Practices for New AAA Arbitrators, 2015. Have spoken at and/or attended numerous conferences on arbitration throughout the world.

Professional and Other Activities

  • Fellow, Chartered Institute of Arbitrators, received President’s Prize for achieving the highest mark on the Award Writing Examination;
  • The National Law Journal, “ADR Champion,” 2016;
  • Best Lawyers in America, “Chicago International Arbitration – Commercial Lawyer of the Year,” 2014;
  • Euromoney, one of top 30 commercial arbitration lawyers in the U.S., 2015;
  • Recognized for arbitration work by leading directories including Chambers Global, Chambers USA, Legal Media Group Guide and others.
Academic Qualifications

J.D. 1986, Stanford Law School
B.A. 1982, Duke University

Dr. John J. Maalouf

Professional Experience

Dr. John J. Maalouf, Senior Partner of the Firm, is one of Wall Street’s top lawyers and is a globally recognized expert in the areas of International Trade & Finance Law, International Arbitration, Corporate & Business Law, Banking Law, Mergers & Acquisitions, Oil & Gas Law, Pharmaceuticals Law, Telecommunications Law, and Intellectual Property Law.

Under John’s leadership, Maalouf Ashford & Talbot has been honored as “Law Firm of the Year” in the United States, Dubai, Kingdom of Saudi Arabia, China, Lebanon, Egypt, Qatar, Bahrain, the United Kingdom, and Brazil for 2018 in 54 different categoriesIn addition, John has been ranked as one of the Top 10 International Trade & Finance Lawyers in the United States for the past 14 consecutive years by the United States Lawyer Rankings – 2019 Edition, 2018 Edition, 2017 Edition, 2016 Edition, 2015 Edition, 2014 Edition, 2013 Edition, 2012 Edition, 2011 Edition, 2010 Edition, 2009 Edition, 2008 Edition, 2007 Edition and 2006 Edition.

Dr. Maalouf regularly counsels clients on matters involving international business transactions, international arbitrations & mediations, mergers & acquisitions, oil & gas transactions, compliance issues, international banking, and foreign investment in the Middle-East. In addition, John specializes in representing multinational companies in connection with intellectual property law matters, pharmaceutical law matters, and technology, media and telecommunications law matters.

Dispute Resolution Experience and Training

In addition to being one of the world’s leading lawyers, Dr. Maalouf is also an International Arbitrator with the following Courts of International Arbitration and International Arbitration Centers:

  • London Court of International Arbitration (LCIA)
  • Dubai International Arbitration Centre (DIAC)
  • Swiss Arbitration Association (ASA)
  • Emirates Maritime Arbitration Centre (EMAC)
  • International Council for Commercial Arbitration (ICCA – The Hague, The Netherlands)
  • Financial Industry Regulatory Authority (FINRA – United States of America)
  • Australian Centre for International Commercial Arbitration (ACICA)
  • British Columbia International Commercial Arbitration Centre (BCICAC) and
  • GCC Arbitration Centre (Bahrain)

As an International Arbitrator, Dr. Maalouf has over 12 years of experience deciding large international commercial disputes between multinational companies around the world.

Professional and Other Activities

Dr. Maalouf has been ranked as one of the Top 10 International Trade & Finance Lawyers in the United States for the past 13 consecutive years by the United States Lawyer Rankings – 2006 to 2018 Editions. In addition, under his leadership, Maalouf Ashford & Talbot has been honored as “Law Firm of the Year” in the United States, Dubai, Kingdom of Saudi Arabia, China, Lebanon, Egypt, Qatar, Bahrain, the United Kingdom, and Brazil for 2018 in 54 different categories

Academic Qualifications

Bachelors of Science (Economics), Boston University, 1990
Juris Doctor, Suffolk University School of Law, 1993
LL.M. (International Banking and Financial Services Law), Boston University School of Law, 1994

While in law school, John received the American Jurisprudence Award for Academic Excellence and was on the Dean’s List.

Mr. Scott D. Marrs

Professional Experience

Scott Marrs has over 20 years of experience in arbitration, litigation and legal counseling in international, energy (oil and gas exploration, production, transportation, storage, power, petrochemical, energy marketing, well service), intellectual property (patent, trademark, copyright, trade secrets and covenant not to compete litigation), commercial, product liability and international matters in state and federal courts, and in national and international arbitrations.

Dispute Resolution Experience and Training

  • Arbitrator in complex commercial contract matter involving engineering, design and project management issues in mining and energy industries.
  • Arbitrator in multi-million dollar energy matter regarding commercial contract in natural gas recycling, extraction, green energy business and allegations of contract breach and fraud.
  • Arbitrated 9-figure international disputes involving complex contractual and governmental issues regarding acquisition and divestiture of oil and gas interests in South America.
  • Arbitrator on energy panel in multi-million dollar action involving contract and financial issues relating to acquisition and divestiture of numerous producing oil and gas properties.
  • Arbitrator on commercial panel in breach of commercial contract action with associated fraud counterclaims involving stock and insurance issues.
  • Arbitrated claims by independent oil and gas producers in multi-million dollar action involving drilling companies in commercial transaction disputes.
  • Represented international oil field services company in disputes involving Middle Eastern contracts.
  • Represented natural gas pipeline company regarding $200 million acquisition dispute with energy a company.
  • Arbitrated multi-million dollar intellectual property disputes between an international medical device company and an inventor/surgeon.
  • Represented investors in disputes with exploration company involving foreign oil and gas fields.
  • Arbitrated a major investment matter for an international brokerage house involving alleged losses by a group of high net worth businessmen.
  • Represented energy client in disputes involving Russian oil interests.
  • Retained as intellectual property expert in a copyright and trademark arbitration involving two competing international chair manufacturers.
  • Represented oil and gas company in disputes involving allegedly defective land rigs.
  • Represented exploration & production company in various royalty lawsuits.
  • Represented French supplier of industrial gases in federal jury trial involving commercial contract disputes.
  • Represented a Dutch equipment manufacturer to resolve various international and commercial issues.
  • Represented international chemical company in $30 Million commercial contract dispute
Professional and Other Activities

Arbitrator with: BCICAC, AAA, ICC, CPR, and LCIA
International Institute for Energy Law – Advisory Board
International Association of Defense Counsel – ADR Committee (Co-Chair)
American, Texas and Houston Bar Foundations – Fellow
Speaker: “Harness the Power of Arbitration to Obtain A Successful Award,” 2013 ALM Course, High Stakes Litigation (NYC)
Speaker: “Comparing and Contrasting Major European and American Arbitral Forums,” 2013 IADC Annual Meeting (Hawaii)
Speaker: “Getting Your Mojo Back Regarding Arbitration,” 2012 Trial Network Litigation Mgmt Supercourse (NYC)
Author: AAA, JAMS and CPR Comparison Chart, Practical Law Jrnl (Feb 2014)
Author: “Arbitration Confidentiality,” Texas Bar Journal (Feb. 2014)
Author: “10 Major Arbitration Issues Recently Addressed By Courts,” Dispute Resolution Jrnl (Aug 2009)

Academic Qualifications

2013 Top Rated Lawyer in Alternative Dispute Resolution, American Lawyer Media
Texas’ “Top Rated Lawyer,” Martindale, 2012, 2014
“Texas Super Lawyer,” 2004, 2006-2014
“Houston’s Top Lawyers,” H Texas Magazine, 2007-2012, 2014
“Top 40 Texas Lawyers Under 40,” Texas Lawyer, 2001
Houston Lawyer Award, Outstanding Legal Article of the Year, 1993
Hirsch, Glover, Robinson & Sheiness Award, Excellence in Insurance Law, 1989

Mr. Paul E. Love

Professional Experience

Paul Love was called to the Bar in British Columbia in 1985. He had a litigation practice up until approximately 2003; started to work as a mediator in 1993 and an arbitrator in 1995. His practice essentially has been as a full time arbitrator/adjudicator since 2003.

Paul Love works as a labour arbitrator, commercial arbitrator and has held a number of different part-time positions adjudicating for administrative tribunals. He has issued decisions or awards in over 500 matters in a wide variety of areas including employment and labour matters, forestry, shareholder and partnership disputes, family property disputes, environmental matters, surface rights disputes, auto collision liability, sexual and physical abuse claims arising from the operation of Indian Residential Schools. He travels extensively for work in Canada.

Dispute Resolution Experience and Training

  • Chartered Arbitrator (C. Arb) designation from the BCAMI, Fellow (FC .Arb),
  • Panel Member and Chartered Arbitrator (C. Arb) and Diploma in International Commercial Arbitration (DipIC. Arb) with the Chartered Institute of Arbitrators (UK).
  • Was selected and trained by the Collective Agreement Arbitration Bureau for labour arbitration and admission to the CAAB list. All these designations involved course work and examinations.

Paul Love has been arbitrating commercial and labour matters since 1995. He is currently a listed arbitrator with the B.C. Collective Agreement Arbitration Bureau and a part-time member of the Public Service Labour Relations Board (for federal public sector grievances and labour practice complaints) and an adjudicator since 2003 with the Indian Residential Schools Adjudication Secretariat. He has accepted adjudication/arbitration referrals from the Federal Mediation and Conciliation Service since 1997 for adjudicating labour and employment matters under the Canada Labour Code.

Paul Love has extensive training in mediation. I have been mediating disputes since 1993.

Professional and Other Activities

Paul Love is a member of the Arbitrators Association of British Columbia, Law Society of British Columbia, Canadian Bar Association, B.C. Arbitration and Mediation Institute and Chartered Institute of Arbitrators (UK).

He is a past member of the Environmental Appeal Board, Forest Appeals Commission, Employment Standards Tribunal and past Chair of the B.C. Mediation and Arbitration Board (surface rights disputes oil & gas and mining).

Academic Qualifications

BSc, Honours, University of Victoria, 1980
LL.B. University of Victoria, 1984
C. Arb. Issued by BC Arbitration and mediation Institute, 1996
FCI. Arb, 1997
DIPIC Arb., 1998
C. Arb., issued by the Chartered Institute in UK, 1999