Diane E. Tucker

 

Professional ExperienceDiane E. Tucker is the sole proprietor of DET et al., in Vancouver, British Columbia, Canada. She holds the Chartered Arbitrator credential issued by the ADR Institute of Canada, and is a member of the arbitrators’ rosters of the ADR Institutes of Canada and of BC, and the Surrey Board of Trade. She is also an arbiter with Just Resolve!, a dispute resolution group located in the San Francisco Bay Area, and a member of the State Bar of California. She holds Certified Information Privacy Professional credentials for both Canada and the US. She also offers workshops on confidentiality, privacy and conflicts of interest as well as training seminars on other arbitration, ethics and privacy issues. Her law practice has included work in intellectual property, privacy and security in the high tech videogames industries.
Dispute Resolution Experience and TrainingAdjudicator
City of Vancouver, Vancouver, BC, 2017-present
Deciding appeals from decisions by the City from homeowners claiming they are not subject to a municipal tax.Arbitrator
Insurance Corporation of British Columbia, 2017-present
Determining the value of damaged or stolen vehicles when their owners reject offers made by the provincial insurance corporation.

Arbitrator
Mandatory Fee Arbitration Section, State Bar of California, San Francisco, CA 1990 – 2005
Mostly acting as sole arbitrator, decided fee disputes between lawyers and clients turning on the value of professional services rendered. As a seasoned member of the roster, I was assigned to more complicated and high-value cases.

Arbitrator
Lemon Law Auto Cases, Golden Gate Better Business Bureau, San Francisco/Oakland, CA 1984 – 2000
As sole arbitrator or a leader of a 3-person panel, decided cases arising under the Lemon Laws of the State of California, i.e. a material defect in a new vehicle arising within a certain period after purchase.

Judge pro tempore/Mediator
Unlawful Detainer Calendar, Superior Court, City & County of San Francisco, 1996 – 2005
Mediated disputes between landlords and tenants whose matters were pending immediate trial in this forum. Any matters settled were removed from the trial queue, making this practice an important step in the court process.

Professional and Other Activities

  • Chartered Arbitrator, ADR Institute of Canada, Toronto, ON
  • Certified Information Privacy Professional/Canada (CIPP/C), International Association of Privacy Professionals, Portsmouth, NH
  • Certified Information Privacy Professional/US (CIPP/US), International Association of Privacy Professionals, Portsmouth, NH
  • Certificate of Qualification, National Committee on Accreditation, University of Ottawa, ON
  • Marvin E. Lewis Award, Most Inspirational Professor, San Francisco Law School
    Certificate of Appreciation, University of San Francisco
  • Marvin E. Lewis Award, Most Inspirational Professor, San Francisco Law School
    Certificate of Appreciation, University of San Francisco
  • Vice-President, Board of Directors, Place des Arts, Coquitlam, British Columbia
  • Member, State Bar of California
  • Arbiter, Just Resolve!, San Jose, CA
Academic Qualifications

  • 2015, Arbitrator Training, Parts II and III, ADRBC, Vancouver, BC
  • 2005, Certificate of Qualifications, National Committee on Accreditation, University of Ottawa, ON
  • 1978, Juris Doctor, Western State University College of Law, Fullerton, California
  • 1976, Certificate of Merit in Comparative /International Legal Institutions and Jurisprudence, McGeorge Law School, University of the Pacific, Sacramento, California (classes in Heidelberg, Vienna and Budapest)
  • 1972, Bachelor of Arts, Theology, University of Dayton, Dayton, Ohio

Mr. Robert M. Smith

Professional Experience

Robert M. Smith, Esq., has more than 20 years of commercial litigation and trial experience. He was responsible for overseas litigation worldwide at Bank of America. Subsequently, he had his own commercial litigation firm representing three dozen financial institutions. Prior to law school, Mr. Smith was a correspondent in the Washington Bureau of the New York Times.

Mr. Smith is a Barrister (Inner Temple, Lincoln’s Inn) in the UK. He is admitted to the Bars of California, New York, and the District of Columbia. He is fluent in French and German, and speaks intermediate Spanish.

Mr. Smith has commercial law experience that includes such matters as: high-tech lending, sexual harassment, computer license disputes, project finance, international letters of credit, construction disputes, insurance coverage, and personal injury.

Dispute Resolution Experience and Training

Robert M. Smith has been an arbitrator and mediator for more than 20 years. He has mediated hundreds of complex matters in a wide range of subject areas and in many jurisdictions. He was Director of Mediation at CEDR (Centre for Effective Dispute Resolution) in London, as well as a Registered Mediator and Chartered Arbitrator in the UK. He has lectured on ADR widely—at the Law Faculty of Oxford University, the United Nations in Turin, Nairobi, Warsaw, Dublin, Singapore, and Amsterdam. He is the author of ADR for Financial Institutions (West Group, 2d ed. 1998, 1200 pp.).

Mr. Smith has completed more than 400 hours of mediation/arbitration training and teaching, including:

  • Practicum for Experienced Mediators, CDR Associates, Boulder, Colorado, 09/1994, 32 hours
  • Mediation Seminar, Stanford Law School, Palo Alto, California, 06/1994, 20 hours
  • Mediation Training, American Academy of Attorney-Mediators, Oakland, California, 01/1993, 15 hours
  • Mediation Training, American Arbitration Association, San Francisco, California, 01/1993, 15 hours
  • Mediation & ADR Training, National Institute for Trial Advocacy, Denver, Colorado, 09/1992, 24 hours

Mr. Smith’s mediation style depends on the wishes of the parties and counsel, and his sense of what is appropriate and likely to be effective.

Mr. Smith has more than 250 references from law firms and corporate and government law departments on five continents. For more representative matters, expanded biography, references and testimonials, please see www.robertmsmith.com

Professional and Other Activities

Mr. Smith serves, or has served, as a mediator or arbitrator on the following panels:

  • UN’s World Intellectual Property Organization in Geneva, Switzerland
  • the World Bank
  • London Court of International Arbitration
  • Arbitration Subcommittee to the U.S. Council for International Business
  • Centre de Médiation et d’Arbitrage de Paris (CMAP) – Médiateur Agréé
  • Center for Public Resources, Panel of Distinguished Neutrals

Mr. Smith has been elected a Fellow of:

  • the American College of Civil Trial Mediators
  • the Hong Kong Institute of Arbitrators
  • the International Academy of Mediators
Academic Qualifications

JD, Yale Law School (Board of Editors, Yale Law Journal)
MS in Journalism with High Honors, Columbia University
MA in International Affairs, Columbia University
Diploma Sobresaliente, Centro de Estudios de Español (Barcelona)
Fulbright Scholar, University of Tübingen (Germany)
AB with Honors, Harvard College